FAQ
Below are answers to the most common questions about using the crypto-backed virtual payment card.
Which cryptocurrencies are supported?
The platform supports major cryptocurrencies and stablecoins. The list of supported assets may expand over time and is always visible in the user dashboard.
Is the card physical or virtual?
The card is virtual only. It can be used for online payments and added to Apple Pay or Google Pay for in-store contactless payments.
How fast is card issuance?
Card issuance takes one second after the required payment is completed. The card is available immediately.
Why do I need to pay $25 to issue a card?
The total amount includes a $5 issuance fee and $20 initial balance credited to the card. The initial balance can be used for payments.
Can I add the card to Apple Pay or Google Pay?
Yes. Once issued, the card can be added to Apple Pay and Google Pay and used for contactless payments.
Why was my transaction declined?
Transactions may be declined due to insufficient balance, exceeded limits, or security checks. Always ensure your balance covers the payment and applicable fees.
Can I freeze my card?
Yes. You can instantly freeze or unfreeze the card from the dashboard at any time.